People Experience
Workday’s People Experience (PEX) is designed to empower employees with personalized support, simplified workflows, and easy access to the information they need - right when they need it. But to unlock its full potential, these tools must be thoughtfully designed, configured, and communicated.
​
Our Workday People Experience services help organizations design and optimize features like Workday Help, Journeys, and Guidance Workspace to create a connected, intuitive, and human-centered digital experience across the employee lifecycle.
​
Why People Experience Matters
Your people’s day-to-day interactions in Workday shape how they perceive and use the system. A well-designed People Experience not only improves efficiency but also fosters confidence, engagement, and self-service adoption across your workforce.
✔ Simplify navigation and empower employees to self-serve confidently
✔ Reduce HR case volume through knowledge articles and guided experiences
✔ Strengthen employee trust and satisfaction with intuitive design
✔ Increase ROI by fully leveraging Workday’s PEX capabilities
​
Our Approach to People Experience
We combine deep Workday expertise with a human-centered approach to create experiences that are functional, scalable, and engaging. By aligning your knowledge strategy, support model, and system design, we ensure your People Experience meets both organizational and employee needs.
✔ Workday Help design, configuration, and knowledge article development
✔ Guidance Workspace and Journeys content creation and structure
✔ Knowledge governance and feedback loop design
✔ Change and communications strategy to drive awareness and adoption
✔ Metrics and continuous improvement to measure impact and refine experience
​
The Impact
✔ A seamless, consistent employee experience across all Workday interactions
✔ Increased employee engagement and self-sufficiency
✔ Reduced HR administrative burden and faster case resolution
✔ Higher satisfaction with Workday as a trusted source of information
​​
Let’s partner to design a Workday People Experience that informs, empowers, and connects your workforce - every day.
​